GO DREAM Guarantee: Shop with Peace of Mind

When looking for an Experience Gift the last thing you want to worry about the outcome of your purchase. That's why our products are backed by our GO DREAM Guarantee and our prices are equal to buying direct from our service partners. 

What does that mean for you? Simple.

You can buy with peace of mind because:

1. You may exchange your experience to any of our other experiences for free at any given time. To do so, go to Exchange for a Different Experience. Any difference in price is either sent in form a E-Open Gift Card or paid directly on GO DREAM (in case of a higher price).

2. Also, we have a 14-day right of withdrawal from the purchase date. If your gift card was purchased on GO DREAM, please fill out the Undo Purchase form on our site or send us a message. 

Not sure if your experience will be available on Saturday? We got you.

Will they be able to accommodate 5 of us? We got you.

Did you buy a tour for 4 but couldn't add that friend that always decides to join at the last minute? We got you.

Did your...You get the point.  

Got more questions? We might have an answer for you right away:

How soon do I receive the gift card?

You can receive your gift card in less that five minutes by choosing the e-gift card option! You will receive an email with a PDF containing both a picture and a description of the experience. The e-mail is automatically sent to you after your purchase.

You can also choose to have your gift card delivered by mail in a beautiful gift package. If the order is placed before 3 PM EST on a weekday, the gift certificate will be shipped the same day. It usually takes 2 to 4 business days for the gift to arrive. Orders placed on weekends and holidays will be shipped on the next business day.

How long is the gift card valid?

Our gift cards have no expiration date. There is no end-date to their validity.

Still have questions?

Contact us a t customerservice@godream.com or give us a call at 917-783-4626, Monday through Friday from 9:00am to 5:00pm EST.

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